Guest Experience Supervisor (Front Desk, i-Job Program)

Rooms & Guest Services Full-time Estimated $2,800 - $4,500 / month (role-title estimate)

Role summary

At Singapore Marriott Tang Plaza Hotel, this Guest Experience Supervisor (Front Desk, i-Job Program) role focuses on leading and providing operational support for both Front Desk and Guest Services. Requirements include at least 2 years of work experience, such as hotel front desk experience.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Lead and provide operational support for both Front Desk and Guest Services.
Establish guest connection via email prior to arrival to customize the guest stay experience and be the one point of contact for all guest queries
Contacts appropriate individual or department (e.g., Valet, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Perform other reasonable job duties as requested by Supervisors.

Requirements

Candidate must possess at least a Professional Certificate/NiTEC in any field.
At least 2 year(s) of working experience in the related field is required for this position such as handling Hotel's Front Desk experience.
Great communication and presentation skills.
Rotating shift work basis.
Able to start work on short notice

Role Quick Info

Company Marriott International

Brand Singapore Marriott Tang Plaza Hotel

Category Rooms & Guest Services

Location Singapore

Address 320 Orchard Road, 238865

Work type Full-time

Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.