Manager, Lobby Lounge

Operations Permanent Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At Shangri-La Singapore, this Manager, Lobby Lounge role focuses on overseeing daily Lobby Lounge operations ensuring smooth service delivery and exceptional guest experience. Requirements include a diploma or degree in Hospitality Management or a related discipline.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Oversee daily Lobby Lounge operations ensuring smooth service delivery and exceptional guest experience
Maintain thorough knowledge of food, beverage, menu offerings, and service standards, including seasonal changes
Ensure full compliance with SFSMS, hygiene, food safety, and Fire and Life Safety standards
Conduct regular front‑ and back‑of‑house inspections to monitor service quality, cleanliness, set‑up, and maintenance
Build strong guest relationships, actively gather feedback, and handle guest complaints professionally and tactfully

Requirements

Diploma or Degree in Hospitality Management or a related discipline
Minimum 8 years of Food and Beverage experience, with at least 4 years in a supervisory or managerial role
Strong leadership skills with the ability to motivate, coach, and develop teams
Excellent guest service mindset with strong communication and problem‑solving skills
Ability to work flexible shifts, including weekends and public holidays

Role Quick Info

Company Shangri-La Group

Brand Shangri-La Singapore

Category Operations

Location Singapore

Address 22 Orange Grove Road, 258350

Work type Permanent

Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.