Role details
Shangri-La Group · Shangri-La Rasa Sentosa, Singapore
Reservation Executive
Rooms & Guest Services Permanent Estimated $3,000 - $5,200 / month (role-title estimate)
Role summary
At Shangri-La Rasa Sentosa, Singapore, this Reservation Executive role focuses on delivering an exceptional customer experience at the point of booking with both telephone and email reservations. The employer prefers preferably has experience working in reservation and with relevant hospitality background.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Deliver an exceptional customer experience at the point of booking with both telephone and email reservations
- Assist in handling reservation sales and guest requests in a professional and efficient manner
- Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
- Assist to maintain effective booking processes and follow through guest bookings
Requirements
- Preferably has experience working in reservation and with relevant hospitality background
- Loves interacting with guests
- Enjoys working as part of a team
- Is a self-starter
- Enjoys crafting best-fit solutions for guests
Role Quick Info
Company Shangri-La Group
Category Rooms & Guest Services
Location Singapore
Address 101 Siloso Road, Sentosa, 098970
Work type Permanent
Pay Estimated $3,000 - $5,200 / month (role-title estimate)
Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.
Tags
9 labels HotelRoomsGuest ExperienceGuest-FacingFront OfficeSalesF&BPermanentEvents