Role details

Shangri-La Group · Shangri-La Rasa Sentosa, Singapore

Guest Relations Officer

Rooms & Guest Services Permanent Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Shangri-La Rasa Sentosa, Singapore, this Guest Relations Officer role focuses on providing support to ensure a smooth and efficient Guest Relations Operation. The employer prefers preferably has relevant hospitality experience.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Provide support to ensure a smooth and efficient Guest Relations Operation
  • Enhance guest relations and loyalty scores
  • Handle all guest requests in a timely, professional and efficient manner
  • Provide all-rounded guest services such as checking in and out

Requirements

  • Preferably has relevant hospitality experience
  • Enjoys working as part of a team
  • Is a self-starter
  • Enjoys crafting best-fit solutions for guests

Role Quick Info

Location Singapore
Address 101 Siloso Road, Sentosa, 098970
Work type Permanent
Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

8 labels
HotelRoomsGuest ExperienceGuest-FacingEntry LevelF&BPermanentEvents