Duty Manager

Rooms & Guest Services Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At SATS, this Duty Manager role focuses on overseeing flight handling for airlines. Requirements include ability to converse and type in Chinese.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Oversee flight handling for airlines.
Ensure close liaison with Airline Relations Manager on all matters pertaining to the smooth operations and attend to investigations and complaints raised by the airlines or their passengers through the Airline Relations Manager.
Follow up with airlines and passengers on incidents to provide closure and recovery service if necessary.
Review work procedures and solution implementations to improve service.
Lead and motivate operational staff to carry out their duties according to the requirements of the airlines.

Requirements

Able to converse and type in Chinese
Ability to multi-task and juggle supervision and oversight over several streams of operational flows
Ability to take charge of situations and make quick decisions responsibly
Able to lead a team effectively
Able to take charge of situations and make quick decisions responsibly

Role Quick Info

Company SATS

Brand SATS

Category Rooms & Guest Services

Location SGP,, Terminal 4

Work type Full-time

Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.