Guest Service Ambassador

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At PARKROYAL COLLECTION Pickering, this Guest Service Ambassador role focuses on processing all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Requirements include proficiency in Opera PMS, Microsoft Office, and basic computer applications.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
Process all types of payment such as room charges, cash, checks, debit, or credit.
Process all check-outs including resolving any late and disputed charges.
Perform other reasonable job duties as requested by superior.
Complete designated cashier and closing reports in the computer system.

Requirements

Minimum secondary school qualification or related field is an advantage.
Proficient in Opera PMS, Microsoft Office, and basic computer applications.
Knowledge of front desk operations, including check-in/check-out, reservations, and cashiering.
Strong communication and interpersonal skills.
Able to multitask and work efficiently in a fast-paced environment.

Role Quick Info

Company Pan Pacific Hotels Group

Brand PARKROYAL COLLECTION Pickering

Category Rooms & Guest Services

Location PARKROYAL COLLECTION Pickering, Singapore

Address 3 Upper Pickering Street, 058289

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.