Guest Service Ambassador (Front Office)

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At PARKROYAL on Beach Road, this Guest Service Ambassador (Front Office) role focuses on working closely with Front Office Supervisor in tight house situation to ensure maximum utilization of rooms. Requirements include very good written and oral skills.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Work closely with Front Office Supervisor in tight house situation to ensure maximum utilization of rooms.
Liaise with Duty Manager or Front Office Supervisor regarding any complaints.
Attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction.
Assist walk-in guests with alternative accommodation in event of a full house situation.
Perform cashiering and maintain a complete record of guests’ account.

Requirements

Should possess GCE ‘O’ or ‘N’ level
Fluent in English
Very good written and oral skills
Excellent interpersonal and human relations abilities
Strong team playing skills

Role Quick Info

Company Pan Pacific Hotels Group

Brand PARKROYAL on Beach Road

Category Rooms & Guest Services

Location PARKROYAL on Beach Road, Singapore

Address 7500 Beach Road, 199591

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.