Guest Experience Executive (Security)

Security Full-time Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At PARKROYAL COLLECTION Pickering, this Guest Experience Executive (Security) role focuses on delivering warm, professional, and personalized service throughout the guest journey—from arrival to departure. Requirements include ability to work 4 days work week (12 hours shift).

Summary based on employer-provided role details.

Role highlights

Responsibilities

Deliver warm, professional, and personalized service throughout the guest journey—from arrival to departure.
Handle VIP guest arrangements and ensure special requests are fulfilled accurately.
Provide recommendations for local attractions, dining, transportation, and guest services.
Supervise and support the Concierge/Bell team in their daily tasks and guest interactions.
Handle inbound calls, internal communication, and guest requests using hotel systems (e.g., Avaya One-X, Du Voice).

Requirements

Able to work 4 days work week (12 hours shift)
Preferably 1 year in basic security function.
Knowledge of fire safety
Good communication skills (written and spoken)
Possess a valid PLRD (SSO or SSS) license

Role Quick Info

Company Pan Pacific Hotels Group

Brand PARKROYAL COLLECTION Pickering

Category Security

Location PARKROYAL COLLECTION Pickering, Singapore

Address 3 Upper Pickering Street, 058289

Work type Full-time

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.