Assistant Front Office Manager

Rooms & Guest Services Full-time Estimated $3,200 - $5,200 / month (role-title estimate)

Role summary

At Mandarin Oriental, Singapore, this Assistant Front Office Manager role focuses on performing any other reasonable duties as required by the Front Office Manager or the Rooms Division Manager. Requirements include at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Perform any other reasonable duties as required by the Front Office Manager or the Rooms Division Manager.
Meet VIPs and perform guest relation duties and obtain comments and feedback.
Monitor in implement action plans where necessary for Fans of M.
Monitor major group movement and coordinate with the various department
Monitor closed-out dates, room inventory and coordinates with Reservations.

Requirements

Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.
Minimum 5 years of experience working in a 5-star hotel environment.
At least 3 years of working experience as a Duty Manager in luxury hotel or similar capacity is required for this position.
Preferably familiar with emergency procedures, security protocols and guest service standards.

Role Quick Info

Company Mandarin Oriental

Brand Mandarin Oriental, Singapore

Category Rooms & Guest Services

Location Singapore

Address 5 Raffles Avenue, Marina Square, 039797

Work type Full-time

Pay Estimated $3,200 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.