Reservations Officer

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-title estimate)

Role summary

At Mandarin Oriental, Singapore, this Reservations Officer role focuses on updating and managing reservations, including modifications and cancellations. Requirements include at least 1 year of experience in luxury hotel industry (any department).

Summary based on employer-provided role details.

Role highlights

Responsibilities

Update and manage reservations, including modifications and cancellations.
Maintain accurate records of all reservations and cancellations.
Prepare daily reports on reservations and occupancy status for management review.
Handle incoming reservation requests via phone, email, and online booking systems.
Provide information to guests regarding room availability, rates, hotel services, and promotions.

Requirements

At least 1 year of experience in luxury hotel industry (any department)
Good computer skills
Fluent in English (Written and Spoken)
Excellent telephone etiquette

Role Quick Info

Company Mandarin Oriental

Brand Mandarin Oriental, Singapore

Category Rooms & Guest Services

Location Singapore

Address 5 Raffles Avenue, Marina Square, 039797

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.