Concierge Manager

Rooms & Guest Services Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At Mandarin Oriental, Singapore, this Concierge Manager role focuses on ensuring that Legendary Quality Experience, policies, mission, vision and objectives are followed through. Requirements include at least 5 years of experience working in a 5-star hotel environment.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Ensure that Legendary Quality Experience, policies, mission, vision and objectives are followed through
Establish and maintain operation standards.
Ensure effective manning at all times to maximize productivity and business demands
Perform all aspects of personnel and training functions, including hiring, performance appraisals, counselling, coaching, disciplinary action, monitor performance, etc
Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of all colleagues

Requirements

Bachelor Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management is an advantage
Minimum 5 years of experience working in a 5-star hotel environment
A minimum of 3 years of Concierge experience in a luxury hotel
Strong command of MS Office products, Go Concierge, and Hotsos

Role Quick Info

Company Mandarin Oriental

Brand Mandarin Oriental, Singapore

Category Rooms & Guest Services

Location Singapore

Address 5 Raffles Avenue, Marina Square, 039797

Work type Full-time

Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.