Role details

IHG Hotels & Resorts · Hotel Indigo Singapore

Lobby Host / Senior Lobby Host

F&B Service Full-time Estimated $1,800 - $2,800 / month (role-title estimate)

Role summary

At Hotel Indigo Singapore, this Lobby Host / Senior Lobby Host role focuses on maintaining cashier float and ensuring accurate daily report of all money received. Requirements include ability to read and write English.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Maintains cashier float and ensures accurate daily report of all money received
  • Ensure that the Hotel Indigo Brands Standards are practiced and delivered consistently, include Brand Experience Evaluation, True Hospitality Service
  • Ensure the Neighbourhood story and Guest journey is delivered to guests
  • Attends to guest’s complaints, inquiries and requests, refers problems to supervisor/ Neighbourhood Host if he/she is unable to assist
  • Takes personal interest and pride to ensure front desk work area is kept clean and in an orderly state at all times

Requirements

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Able to read and write English.
  • Experience using OPERA PMS

Role Quick Info

Category F&B Service
Location Singapore
Address 86 East Coast Road, 428788
Work type Full-time
Pay Estimated $1,800 - $2,800 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

11 labels
F&BServiceGuest-FacingFront OfficeLeadershipRequires ExperienceShift WorkHotelRoomsGuest ExperienceFull-Time