Assistant Front Office Manager

Rooms & Guest Services Full-time Estimated $3,200 - $5,200 / month (role-title estimate)

Role summary

At Holiday Inn Singapore, this Assistant Front Office Manager role focuses on managing day-to-day Front Office operations across all guest touchpoints. Requirements include a diploma or degree in Hospitality Management, Hotel Administration or related discipline.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Manage day-to-day Front Office operations across all guest touchpoints
Train and develop the Front Office team to deliver service excellence
Deliver seamless arrival, in-stay and departure experiences for hotel guests
Handle and resolve escalated guest feedback and service recovery professionally
Ensure compliance with Holiday Inn and IHG brand standards

Requirements

Diploma or Degree in Hospitality Management, Hotel Administration or related discipline
Strong knowledge of Opera / Opera Cloud PMS and hotel systems
Excellent leadership, communication and problem-solving skills
Ability to work rotating shifts, weekends and public holidays
Strong understanding of guest service excellence and hospitality standards

Role Quick Info

Company IHG Hotels & Resorts

Brand Holiday Inn Singapore

Category Rooms & Guest Services

Location Singapore

Address 11 Cavenagh Road, 229616

Work type Full-time

Pay Estimated $3,200 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.