Role details

IHG Hotels & Resorts · Crowne Plaza Changi Airport

Duty Manager (Night)

Rooms & Guest Services Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At Crowne Plaza Changi Airport, this Duty Manager (Night) role focuses on ensuring VIPs and priority club guests receive special attention. Requirements include at least 2 years of related work experience as a Duty Manager in a hotel.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Ensure VIPs and priority club guests receive special attention
  • Check billing instructions and monitor guest credit
  • Analyze the rate variance report to ensure rooms revenue control
  • Support and assist Front Office team and all departments during peak hours (greeting, rooming and sending off VIP guests)
  • Assist superior in all team member related matters (staffing, recruiting, training, discipline, communication)

Requirements

  • Minimum 2 years of related work experience as a Duty Manager in a hotel.
  • Knowledge – Be knowledgeable about Singapore and places for business travellers/ tourists.
  • Good knowledge of the Opera Property Management System

Role Quick Info

Location Singapore
Address 75 Airport Boulevard, #01-01, 819664
Work type Full-time
Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

12 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipRequires ExperienceShift WorkSalesFood SafetyF&BFull-Time