Guest Relations Executive (Front Office)

Rooms & Guest Services Full-time Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Four Seasons Hotel Singapore, this Guest Relations Executive (Front Office) role focuses on welcoming guests upon arrival and departure according to Four Seasons’ standards and procedures. Requirements include good organisational skills, ability to prioritize workload and handle pressure.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Welcome guests upon arrival and departure according to Four Seasons’ standards and procedures.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, major city attractions and events etc.
Responds to all guest requests in an accurate and timely manner.
Welcoming guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay, and on departure.

Requirements

Preferably a Diploma holder in Hospitality or its equivalent
One (1) year of relevant experience within Four Seasons (or a top luxury group) is considered an asset
Good organisational skills, ability to prioritize workload and handle pressure
Excellent interpersonal and communication skills
Knowledge of Opera System would be an added advantage

Role Quick Info

Company Four Seasons

Brand Four Seasons Hotel Singapore

Category Rooms & Guest Services

Location Singapore, Singapore, Singapore

Address 190 Orchard Boulevard, 248646

Work type Full-time

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.