Operator

Operations Full-time Estimated $2,800 - $5,500 / month (role-area estimate)

Role summary

At DoubleTree by Hilton Singapore Robertson Quay, this Operator role focuses on supporting internal communication across hotel teams. Requirements include previous experience in guest service, front office, or call center roles within hospitality.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Support internal communication across hotel teams.
Communicate clearly and resolve concerns promptly.
Documentation: Maintain accurate logs of guest interactions and update guest profiles for future personalization.
Service and Communication: Respond to inquiries with professionalism and courtesy, ensuring a positive guest experience.
Guest Call Handling: Answer and manage guest calls, provide hotel and local information, and handle requests efficiently.

Requirements

Previous experience in guest service, front office, or call center roles within hospitality.
Excellent verbal and interpersonal skills; able to handle inquiries professionally and courteously.
Capable of managing high call volumes and multiple requests efficiently.
Skilled in resolving guest issues with discretion and a proactive approach.
Familiarity with hotel PMS and service protocols is preferred.

Role Quick Info

Company Hilton

Brand DoubleTree by Hilton Singapore Robertson Quay

Category Operations

Location Singapore

Address 3 Nanson Road, 238910

Work type Full-time

Pay Estimated $2,800 - $5,500 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.