Operator Supervisor

Operations Full-time Estimated $2,800 - $4,500 / month (role-title estimate)

Role summary

At DoubleTree by Hilton Singapore Robertson Quay, this Operator Supervisor role focuses on monitoring and following up on service delivery across teams. Requirements include previous experience in hotel operations, guest service, or communication roles, ideally in a supervisory capacity.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Monitor and follow up on service delivery across teams.
Team Leadership: Oversee the operator team, overseeing scheduling, task allocation, and performance reviews.
Conduct regular evaluations and coaching to improve performance.
Implement strategies to improve team efficiency and response times.
Reporting: Maintain accurate logs and reports on guest interactions and team performance.

Requirements

Previous experience in hotel operations, guest service, or communication roles, ideally in a supervisory capacity.
Strong team management and training skills.
Excellent interpersonal and problem-solving abilities with a guest-focused approach.
Proficient in hotel communication systems and PMS.
Fluent in English; additional languages are a plus.

Role Quick Info

Company Hilton

Brand DoubleTree by Hilton Singapore Robertson Quay

Category Operations

Location Singapore

Address 3 Nanson Road, 238910

Work type Full-time

Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.