Chief Concierge

Rooms & Guest Services Full-time Estimated $9,000 - $16,000 / month (role-title estimate)

Role summary

At DoubleTree by Hilton Singapore Robertson Quay, this Chief Concierge role focuses on facilitating seamless registration and elevated service for high-priority guests. Requirements include proven experience in a concierge or guest service role, ideally in a hotel setting.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Support VIP guests: Facilitate seamless registration and elevated service for high-priority guests
Coordinate special services: Arrange for medical care, childcare, floral delivery, and other personalized guest needs
Manage guest communications: Receive and deliver messages, mail, packages, and faxes
Offer recommendations: Provide information and handle arrangements for dining, transportation, events, tours, and local attractions
Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs

Requirements

Proven experience in a concierge or guest service role, ideally in a hotel setting.
Strong leadership and team management skills, with the ability to train and motivate staff.
Proficiency in English; additional languages are a plus.
Ability to work flexible hours, including nights, weekends, and holidays.
Familiarity with hotel property management systems (PMS) and concierge systems is preferred.

Role Quick Info

Company Hilton

Brand DoubleTree by Hilton Singapore Robertson Quay

Category Rooms & Guest Services

Location Singapore

Address 3 Nanson Road, 238910

Work type Full-time

Pay Estimated $9,000 - $16,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.