Lobby Ambassador

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At Conrad Singapore Orchard, this Lobby Ambassador role focuses on creating memorable guest experiences, by ensuring their satisfaction throughout their stay at the hotel, and making sure of the highest level of service and attention in the lobby. Requirements include at least 5 years of relevant experience in customer service supervisory role or equivalent capacity in a service-oriented environment.

Summary based on employer-provided role details.

Role highlights

Responsibilities

A Lobby Ambassador with Conrad Hotels and Resorts is responsible for creating memorable guest experiences, by ensuring their satisfaction throughout their stay at the hotel, and making sure of the highest level of service and attention in the lobby.
Maintains a professional and presentable appearance in line with organisational standards
Ability to communicate in multiple languages will be an advantage
Ability to adapt and perform effectively in a dynamic work environment with varying operational demands

Requirements

Minimum 5 years of relevant experience in customer service supervisory role or equivalent capacity in a service-oriented environment
Strong interpersonal and communication skills, with the ability to engage effectively with guests and team members
Ability to listen attentively and respond appropriately to guest needs, including challenging or high-demand situations
Ability to adapt and perform effectively in a dynamic work environment with varying operational demands
Experience in Guest Relations or Front Office management within a luxury hotel environment

Role Quick Info

Company Hilton

Brand Conrad Singapore Orchard

Category Rooms & Guest Services

Location Singapore

Address 1 Cuscaden Road, 249715

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.