Conrad Services Centre Guest Services Executive

Rooms & Guest Services Full-time Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Conrad Singapore Orchard, this Conrad Services Centre Guest Services Executive role focuses on making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and responding. Requirements include strong communication and interpersonal skills, with the ability to build positive relationships with guests and colleagues.

Summary based on employer-provided role details.

Role highlights

Responsibilities

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner.
The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies

Requirements

Relevant experience or qualifications in Hospitality, Tourism, Customer Service, or a related field are advantageous.
Strong communication and interpersonal skills, with the ability to build positive relationships with guests and colleagues.
The ability to work collaboratively as part of a team while supporting shared goals.
Good organisational and time management skills, with the ability to prioritise tasks and work effectively in a fast-paced environment.
The ability to remain calm and composed while handling multiple tasks and guest requests.

Role Quick Info

Company Hilton

Brand Conrad Singapore Orchard

Category Rooms & Guest Services

Location Singapore

Address 1 Cuscaden Road, 249715

Work type Full-time

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.