Guest Services Agent, Spa

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-title estimate)

Role summary

At The Westin Singapore, this Guest Services Agent, Spa role focuses on processing guest payments for spa/salon services and obtain payment authorization as needed. Requirements include a high school diploma or GED equivalent.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Process guest payments for spa/salon services and obtain payment authorization as needed.
Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Schedule services for individuals and large groups using spa/salon reservations software system.
Promote and sell spa/salon services.

Requirements

High school diploma or GED equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Role Quick Info

Company Marriott International

Brand The Westin Singapore

Category Rooms & Guest Services

Location Singapore

Address 12 Marina View, Asia Square Tower 2, 018961

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.