Guest Services Agent, Concierge

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-title estimate)

Role summary

At The Westin Singapore, this Guest Services Agent, Concierge role focuses on ensuring Concierge desk is manned at all times. Requirements include a high school diploma or GED equivalent.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, restaurant recommendations, dry cleaning) by making arrangements or identifying appropriate providers.
Ensure Concierge desk is manned at all times.
Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
Monitor club lounge for seating availability, service, safety, and well-being of guests.

Requirements

High school diploma or GED equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Role Quick Info

Company Marriott International

Brand The Westin Singapore

Category Rooms & Guest Services

Location Singapore

Address 12 Marina View, Asia Square Tower 2, 018961

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.