Guest Services Agent

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-title estimate)

Role summary

At The Singapore EDITION, this Guest Services Agent role focuses on processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Requirements include a high school diploma or GED equivalent.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
Coordinate with Housekeeping to track room status and guest concerns.
Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Verify/adjust billing for guests.
Communicate to appropriate staff when guests are waiting for an available room.

Requirements

High school diploma or GED equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Role Quick Info

Company Marriott International

Brand The Singapore EDITION

Category Rooms & Guest Services

Location Singapore

Address 38 Cuscaden Road, 249731

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.