Role details
Shangri-La Group · Shangri-La Singapore
Captain, Shophouse
F&B Service Permanent Estimated $2,800 - $4,500 / month (role-title estimate)
Role summary
At Shangri-La Singapore, this Captain, Shophouse role focuses on delivering warm, attentive, and personalized guest service in line with Shangri‑La brand values in the day‑to‑day operations of Shophouse. Requirements include a certificate or diploma in Hospitality, Food and Beverage, or a related discipline.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Deliver warm, attentive, and personalized guest service in line with Shangri‑La brand values in the day‑to‑day operations of Shophouse
- Handle guest feedback and service recovery professionally and promptly
- Maintain strong knowledge of food, beverage, menu items, and service procedures
- Ensure hygiene, food safety, and workplace safety standards are consistently upheld
Requirements
- Certificate or Diploma in Hospitality, Food and Beverage, or a related discipline
- Minimum 1 year of Food and Beverage service experience
- Strong passion for guest service and hospitality excellence
- Good communication and interpersonal skills
- Basic knowledge of food safety, hygiene, and service standards
Role Quick Info
Company Shangri-La Group
Brand Shangri-La Singapore
Category F&B Service
Location Singapore
Address 22 Orange Grove Road, 258350
Work type Permanent
Pay Estimated $2,800 - $4,500 / month (role-title estimate)
Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.
Tags
15 labels F&BServiceGuest-FacingFront OfficeService FloorBarLeadershipRequires ExperienceFood SafetyCustomer RecoveryHotelRoomsGuest ExperiencePermanentEvents