Role details

Shangri-La Group · Shangri-La Singapore

Captain, Shophouse

F&B Service Permanent Estimated $2,800 - $4,500 / month (role-title estimate)

Role summary

At Shangri-La Singapore, this Captain, Shophouse role focuses on delivering warm, attentive, and personalized guest service in line with Shangri‑La brand values in the day‑to‑day operations of Shophouse. Requirements include a certificate or diploma in Hospitality, Food and Beverage, or a related discipline.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Deliver warm, attentive, and personalized guest service in line with Shangri‑La brand values in the day‑to‑day operations of Shophouse
  • Handle guest feedback and service recovery professionally and promptly
  • Maintain strong knowledge of food, beverage, menu items, and service procedures
  • Ensure hygiene, food safety, and workplace safety standards are consistently upheld

Requirements

  • Certificate or Diploma in Hospitality, Food and Beverage, or a related discipline
  • Minimum 1 year of Food and Beverage service experience
  • Strong passion for guest service and hospitality excellence
  • Good communication and interpersonal skills
  • Basic knowledge of food safety, hygiene, and service standards

Role Quick Info

Category F&B Service
Location Singapore
Address 22 Orange Grove Road, 258350
Work type Permanent
Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

15 labels
F&BServiceGuest-FacingFront OfficeService FloorBarLeadershipRequires ExperienceFood SafetyCustomer RecoveryHotelRoomsGuest ExperiencePermanentEvents