Role details

SATS · SATS

Manager, Operations Capability & Development

Leadership & Development Full-time likely Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At SATS, this Manager, Operations Capability & Development role focuses on providing regular reporting and insights on BU training performance, risks, and improvement actions to Head of Operations Capability and Development. Requirements include strong understanding of airport operations and safety‑critical environments.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Provide regular reporting and insights on BU training performance, risks, and improvement actions to Head of Operations Capability and Development.
  • Execute trainer and coach capability management, including competency validation, recertification cycles, and targeted development interventions to sustain training quality.
  • Coordinate closely with BU Operations to align training schedules, sequencing, and deployment plans with operational needs.
  • Support and implement learning innovation initiatives to enhance organisational capability, training effectiveness, and alignment with business and regulatory needs.
  • Manage end‑to‑end functional training delivery, including onboarding, OJT, assessments, and readiness validation.

Requirements

  • Bachelor’s degree in a relevant discipline (e.g., Human Resource Development, Education, Engineering) is preferred.
  • Strong understanding of airport operations and safety‑critical environments.
  • Ability to manage training schedules in high‑pressure, operationally constrained environments.
  • Good coaching, facilitation, and feedback skills.
  • Ability to work effectively with frontline supervisors, trainers, and operations leaders.

Role Quick Info

Company SATS
Brand SATS
Location SGP,, Inflight Catering Centre 1
Work type Full-time likely
Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

11 labels
LeadershipDevelopmentEntry LevelRequires ExperienceAdmin SupportCustomer RecoveryAirport HospitalityCateringFood SolutionsOperationsFull-Time