Intern, Customer Insights & AI

IT Internship Estimated $1,000 - $1,600 / month (role-title estimate)

Role summary

At SATS, this Intern, Customer Insights & AI role focuses on collaborating with cross-functional teams to translate data insights into actionable recommendations that enhance customer experience, engagement, and business performance. Requirements include proficiency in data analysis and interpretation, with strong analytical and problem-solving skills.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Collaborate with cross-functional teams to translate data insights into actionable recommendations that enhance customer experience, engagement, and business performance.
Develop reports and visualizations to monitor changes in passenger profiles, customer preferences, and operational performance indicators.
Support Customer Relationship Management (CRM) initiatives by extracting, cleaning, and analyzing customer data from platforms such as Salesforce.
Analyze passenger and customer data across key regions (China, Europe, United States, and Asia) to identify trends, behavioral patterns, and business opportunities.
Utilize AI-powered analytics tools and industry research papers to generate insights and support data-driven decision-making.

Requirements

Proficient in data analysis and interpretation, with strong analytical and problem-solving skills.
Familiarity with AI tools, data visualization techniques, and conducting research using academic or industry publications.
Strong interest in data analytics, customer insights, and AI applications in business.
Strong proficiency in Microsoft Office applications, particularly Excel (data analysis), PowerPoint (presentation development), and Word (report writing).
Excellent written and verbal communication skills in English, with the ability to present complex information clearly to different stakeholders.

Role Quick Info

Company SATS

Brand SATS

Category IT

Location SGP,, Inflight Catering Centre 2

Work type Internship

Pay Estimated $1,000 - $1,600 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.