Executive, Guest Service (Perm Night)

Rooms & Guest Services Full-time Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Ascott, this Executive, Guest Service (Perm Night) role focuses on handling cash floats throughout the night shift and ensuring all floats are balanced at the end of each shift.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
Handle and record residents’ complaints, feedback and perform the appropriate service recovery.
Assist residents with check-in and check-out procedures
Respond to all queries through walk-ins, emails, calls and assist with requests.
Verify revenue from all sources and follow up on any discrepancies in reports

Requirements

Account for all financial transactions at the front desk accurately during your shift

Role Quick Info

Company The Ascott Limited

Brand Ascott

Category Rooms & Guest Services

Location Singapore, Central Singapore

Work type Full-time

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.