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The Ascott Limited · Ascott

Intern, Guest Service

Rooms & Guest Services Full-time Estimated $1,000 - $1,600 / month (role-title estimate)
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Role summary

At Ascott, this Intern, Guest Service role focuses on supervising team's delivery of guest services to ensure adherence to organisational standards and procedures.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Supervise team's delivery of guest services to ensure adherence to organisational standards and procedures
  • Monitor and facilitate service responses to guests' requests to ensure timely and appropriate follow-up
  • Provide information and recommendations to guests on property's amenities, services and tourism-related activities
  • Monitor guest satisfaction levels and feedback for service improvement
  • Build rapport with guests to enhance service experience

Role Quick Info

Brand Ascott
Location Singapore, Central Singapore
Work type Full-time
Pay Estimated $1,000 - $1,600 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

9 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeEntry LevelCustomer RecoveryServiced ResidenceFull-Time