Executive, Guest Service

Rooms & Guest Services Full-time Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Ascott, this Executive, Guest Service role focuses on assisting the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in the Serviced Residence. Requirements include attained at least a Diploma, ITE or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification.

Summary based on employer-provided role details.

Role highlights

Responsibilities

You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence.
You will report directly to the Manager or Assistant Manager, Guest Service.
Promote teamwork and quality service within the team and coordination with the other departments
Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
Assist to manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground

Requirements

At least 3 years of relevant work experience, preferably in the hospitality industry and in a Supervisory role
Attained at least a Diploma, ITE or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification
Service-oriented
Supervisory skills
Willingness to perform shifts

Role Quick Info

Company The Ascott Limited

Brand Ascott

Category Rooms & Guest Services

Location Singapore, North Singapore

Work type Full-time

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.