Role details

The Ascott Limited · Ascott

Ascott Host

F&B Service Full-time Estimated $1,800 - $2,800 / month (role-title estimate)

Role summary

At Ascott, this Ascott Host role focuses on ensuring residents are well taken care of from the point of their arrival to departure. Requirements include attained at least a Degree or Diploma in Hospitality, Hotel Management, or an equivalent qualification.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Ensure residents are well taken care of from the point of their arrival to departure
  • Provide in-room check-in service for all VIP residents
  • Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
  • Maintain residents' accounts, information and preference profiles
  • Handle and record resident feedback and complaints, performing the appropriate service recovery and refer them to supervisors and managers

Requirements

  • At least 3 years of relevant work experience preferably in the hospitality industry
  • Attained at least a Degree or Diploma in Hospitality, Hotel Management, or an equivalent qualification
  • Service-oriented, attentive to details and observant
  • Fluent in verbal and written English
  • Willingness to perform shifts

Role Quick Info

Brand Ascott
Category F&B Service
Location Singapore, Central Singapore
Work type Full-time
Pay Estimated $1,800 - $2,800 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

12 labels
F&BServiceGuest-FacingFront OfficeLeadershipEntry LevelCustomer RecoveryServiced ResidenceHotelRoomsGuest ExperienceFull-Time