Guest Experience Supervisor (Welcome Desk)

Rooms & Guest Services Full-time Estimated $2,800 - $4,500 / month (role-title estimate)

Role summary

At W Singapore - Sentosa Cove, this Guest Experience Supervisor (Welcome Desk) role focuses on welcoming and acknowledging guests; anticipating and address guests’ service needs; assisting individuals with disabilities; thanking guests with genuine appreciation. Requirements include a high school diploma or GED equivalent.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
Perform other reasonable job duties as requested by Supervisors.
Set up accurate accounts for each guest according to their requirements.
Notify Loss Prevention/Security of any guest reports of theft.

Requirements

High school diploma or GED equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None

Role Quick Info

Company Marriott International

Brand W Singapore - Sentosa Cove

Category Rooms & Guest Services

Location Singapore

Address 21 Ocean Way, 098374

Work type Full-time

Pay Estimated $2,800 - $4,500 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.