Role details

Pan Pacific Hotels Group · Pan Pacific Singapore

Lobby Ambassador

Rooms & Guest Services Full-time likely Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At Pan Pacific Singapore, this Lobby Ambassador role focuses on maintaining smooth lobby flow and ensuring the area is clean and inviting. Requirements include strong communication and interpersonal skills.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Maintain smooth lobby flow and ensure the area is clean and inviting.
  • Provide information on hotel facilities, promotions, and local attractions.
  • Handle guest requests promptly and coordinate with relevant departments.
  • Support service recovery by informing the Duty Manager of guest concerns.
  • Report maintenance, safety, or security issues immediately.

Requirements

  • Friendly, confident, and well-groomed individuals.
  • Strong communication and interpersonal skills.
  • Passion for hospitality and delivering exceptional service.
  • Ability to stay calm, attentive, and proactive in a fast-paced environment.
  • Team player with a positive and professional attitude.

Role Quick Info

Location Pan Pacific Singapore
Address 7 Raffles Boulevard, Marina Square, 039595
Work type Full-time likely
Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

10 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipCustomer RecoveryServiced SuitesF&BFull-Time