Role details

Pan Pacific Hotels Group · Pan Pacific Orchard

Lifestyle Manager / Assistant Lifestyle Manager

Operations Full-time Estimated $3,200 - $5,200 / month (role-title estimate)

Role summary

At Pan Pacific Orchard, this Lifestyle Manager / Assistant Lifestyle Manager role focuses on driving a guest-centric culture by delivering personalised, professional, and anticipatory service across all lifestyle facilities. Requirements include strong customer service with a passion for delivering exceptional guest experiences.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Drive a guest-centric culture by delivering personalised, professional, and anticipatory service across all lifestyle facilities
  • Lead and manage the daily operations of the SPA, Gym, and Pool to ensure consistent service excellence and operational efficiency
  • Ensure all facilities are maintained to the highest standards of cleanliness, safety, and functionality
  • Handle guest feedback and complaints promptly, ensuring effective service recovery and continuous improvement
  • Conduct consultations, facility tours, and provide expert recommendations on treatments, wellness programmes, and fitness offerings

Requirements

  • You must possess strong customer service with a passion for delivering exceptional guest experiences.
  • You must have a good understanding of the wellness, spa, and fitness industry trends.
  • If you have at least 5 years of relevant experience in SPA or Wellness management in a similar capacity within the luxury Hospitality industry, write in to have a chat with us!

Role Quick Info

Category Operations
Location Pan Pacific Orchard, Singapore
Address 10 Claymore Road, 229540
Work type Full-time
Pay Estimated $3,200 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

12 labels
OperationsGuest-FacingLeadershipEntry LevelRequires ExperienceSalesCustomer RecoveryHotelServiced SuitesRoomsF&BFull-Time