Role details

Hilton · NoMad Singapore

Duty Manager

Rooms & Guest Services Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At NoMad Singapore, this Duty Manager role focuses on overseeing the daily Front Office and lobby operations to ensure smooth and efficient service delivery. Requirements include a diploma or degree in Hospitality Management or a related field.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Oversee the daily Front Office and lobby operations to ensure smooth and efficient service delivery.
  • Maintain a strong presence in the lobby to engage with guests and support the team.
  • Lead, motivate and supervise Front Office team members during shifts.
  • Provide coaching, training and on-the-job support to team members.
  • Monitor team performance and provide constructive feedback.

Requirements

  • Diploma or Degree in Hospitality Management or a related field.
  • Minimum 4–6 years of experience in Front Office operations, with at least 2–3 years in a supervisory role.
  • Strong knowledge of Front Office operations and guest service standards.
  • Excellent communication, interpersonal and leadership skills.
  • Ability to work under pressure and manage multiple priorities.

Role Quick Info

Company Hilton
Location Singapore
Address 230 Orchard Road, 238854
Work type Full-time
Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

11 labels
HotelRoomsGuest ExperienceGuest-FacingFront OfficeLeadershipRequires ExperienceShift WorkCustomer RecoveryF&BFull-Time