Assistant Front Desk Manager (Duty Manager)

Rooms & Guest Services Full-time Estimated $3,200 - $5,200 / month (role-title estimate)

Role summary

At Conrad Singapore Marina Bay, this Assistant Front Desk Manager (Duty Manager) role focuses on coordinating effectively with Rooms Division and the wider hotel operations team. Requirements include good communication and interpersonal skills.

Summary based on employer-provided role details.

Role highlights

Responsibilities

The Assistant Front Desk Manager is responsible for overseeing the hotel’s daily Front Office operations, ensuring smooth arrivals and departures, prompt guest recovery, and seamless coordination with Rooms Division and the wider hotel operations team.
Ability to coordinate effectively with Rooms Division and the wider hotel operations team.
Ability to make sound operational decisions in a timely and responsible manner.
This role combines operational decision-making with luxury guest engagement, representing hotel management when required and delivering a polished, intuitive, and proactive service experience in line with Conrad standards.
Strong guest service orientation with the ability to handle guest feedback and service recovery professionally.

Requirements

Good communication and interpersonal skills.
Strong guest service orientation with the ability to handle guest feedback and service recovery professionally.
Ability to make sound operational decisions in a timely and responsible manner.
Ability to remain calm, efficient and organised under pressure.
Good knowledge of Front Office operations, room control, cashiering and guest handling procedures.

Role Quick Info

Company Hilton

Brand Conrad Singapore Marina Bay

Category Rooms & Guest Services

Location Singapore

Address 2 Temasek Boulevard, 038982

Work type Full-time

Pay Estimated $3,200 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.