Senior Manager, D+TT Payments Specialist

Operations Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At Marriott International Corporate, this Senior Manager, D+TT Payments Specialist role focuses on creating end-to-end transition plans for each hotel (or wave), including prerequisites, environment readiness, cutover approach, backout plan, and hypercare support model. Requirements include a bachelor’s degree in Information Technology, Business, Finance, Hospitality Systems, or equivalent practical experience.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Coordinate local installation of payment server software: work with property IT/local support to install and validate software on the payments server, including connectivity, certificates/keys (as applicable), and integration validation with Opera Cloud.
Create end-to-end transition plans for each hotel (or wave), including prerequisites, environment readiness, cutover approach, backout plan, and hypercare support model.
Produce and maintain detailed implementation documentation: step-by-step runbooks, checklists, configuration standards, and country-specific variations; ensure documents are fit-for-purpose, version-controlled, and reusable for scale.
Coordinate vendors and escalate when required: manage vendor engagement for integration, tokenization enablement, certification/testing (if applicable), and issue resolution; escalate defects and blockers with clear evidence, logs, and impact statements.
Monitor rollout progress across the portfolio: maintain a consolidated transition tracker (status, risks, dependencies, readiness, key dates), provide regular reporting, and drive timely mitigation actions.

Requirements

Bachelor’s degree in Information Technology, Business, Finance, Hospitality Systems, or equivalent practical experience.
5+ years of experience delivering payment solutions within hospitality (PMS/POS/payments), retail, or a similarly complex multi-site environment.
Demonstrated experience supporting or implementing payment integrations, payment gateways/processors, and payment hardware (e.g., pin pads/terminals) including rollout coordination.
Working knowledge of tokenization and payment security concepts (e.g., PCI DSS principles), with experience operating in controlled/security-governed environments.
Experience coordinating vendors and internal teams through testing, cutover, and hypercare; comfortable escalating issues with clear evidence and structured troubleshooting.

Role Quick Info

Company Marriott International

Brand Marriott International Corporate

Category Operations

Location Singapore, Singapore

Address 2 Harbourfront Place #06-08, 098499

Work type Full-time

Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.