Role details
Marriott International · Marriott International Corporate
Senior Manager, D+TT Network Readiness
Operations Full-time Estimated $4,500 - $8,000 / month (role-title estimate)
Role summary
At Marriott International Corporate, this Senior Manager, D+TT Network Readiness role focuses on owning the end-to-end Network Readiness workstream for assigned hotels, from initial outreach through final readiness confirmation for The Power of M deployment. Requirements include demonstrated experience creating instructional documentation and enabling non-technical stakeholders to complete technical tasks.
Summary based on employer-provided role details.
Role highlights
Responsibilities
- Develop, maintain, and publish clear instructional documentation (playbooks, step-by-step guides, checklists, FAQs) that enable hotels to complete required network readiness activities.
- Own the end-to-end Network Readiness workstream for assigned hotels, from initial outreach through final readiness confirmation for The Power of M deployment.
- Validate readiness outputs (as defined by program standards) and ensure required artifacts are captured and stored (e.g., configuration confirmations, test results, sign-offs).
- Provide hands-on execution support by completing readiness tasks with and/or for hotels when required (including coordinating with vendors and internal engineering teams), while ensuring the hotel understands what was done and how to sustain it.
- Coordinate scheduling and change windows with hotels to minimize operational impact and align readiness work to deployment cutover timelines.
Requirements
- 4-year degree preferred in Information Technology, Networking, Telecommunications, or related field (or equivalent practical experience).
- 5+ years of experience in enterprise network operations, network deployment, or field technology support, preferably across multi-site environments.
- Demonstrated experience creating instructional documentation and enabling non-technical stakeholders to complete technical tasks.
- Strong written communication skills with the ability to translate technical steps into clear, hotel-friendly instructions.
- Proficiency with common productivity and tracking tools (e.g., Microsoft 365) and service/ticketing platforms (e.g., Service Now) preferred.
Role Quick Info
Company Marriott International
Category Operations
Location Singapore, Singapore
Address 2 Harbourfront Place #06-08, 098499
Work type Full-time
Pay Estimated $4,500 - $8,000 / month (role-title estimate)
Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.
Tags
10 labels OperationsLeadershipRequires ExperienceAdmin SupportTechnicalHotelRoomsF&BGuest ExperienceFull-Time