Mbs Aspire, Premium Services, Concierge and Guest Services

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At Marina Bay Sands, this Mbs Aspire, Premium Services, Concierge and Guest Services role focuses on gaining in-depth insights into end-to-end operations, including VIP handling, concierge services, and guest journey orchestration. Requirements include a diploma or degree graduate in any discipline.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Gain in-depth insights into end-to-end operations, including VIP handling, concierge services, and guest journey orchestration.
Collaborate across departments to anticipate guest needs and provide flawless service at every touchpoint.
Handle and collaborate across departments on guest requests such as dining reservations, transportation arrangements and personalized itineraries.
Handle guest inquiries and resolve issues with empathy and efficiency.
Participate and conduct service audits, shadow team members, and reinforce best practices to deliver exceptional guest care.

Requirements

Diploma or Degree graduate in any discipline
Candidate without experience are welcome to apply
This is an early career talent programme intended for individuals with less than 2 years of full-time work experience.
Other Prerequisites
Ambitious, forward-thinking, with leadership potential and a growth mindset

Role Quick Info

Company Marina Bay Sands

Brand Marina Bay Sands

Category Rooms & Guest Services

Location Marina Bay Sands, Singapore

Address 10 Bayfront Avenue, 018956

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.