Intern, Guest Services

Rooms & Guest Services Full-time Estimated $1,000 - $1,600 / month (role-title estimate)

Role summary

At Marina Bay Sands, this Intern, Guest Services role focuses on being meticulously attentive and anticipative towards guests needs. Requirements include strong customer service and problem-solving skills.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Be meticulously attentive and anticipative towards guests needs.
We provide efficient luggage handling and temporary storage services, and item delivery assistance.
Tasks include but are not limited to, welcoming, directing and meaningfully engaging guests, monitoring baggage-related requests, operating FCS system and answering phone calls in Guest Services Command Center.
Intrinsically driven to deliver personalized guest experience in a luxurious way through inter-department collaborations across the Integrated Resort.
Capture and maintain accurate records of guests’ preferences.

Requirements

Prior experience in a hospitality setting or customer-facing role would be a bonus.
Possess a good command of spoken and written English.
Possess strong customer service and problem-solving skills
Excellent team-player with the ability to work independently
Good planning and execution skills

Role Quick Info

Company Marina Bay Sands

Brand Marina Bay Sands

Category Rooms & Guest Services

Location Marina Bay Sands, Singapore

Address 10 Bayfront Avenue, 018956

Work type Full-time

Pay Estimated $1,000 - $1,600 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.