Intern, Front Office

Rooms & Guest Services Full-time Estimated $1,000 - $1,600 / month (role-title estimate)

Role summary

At Marina Bay Sands, this Intern, Front Office role focuses on preparing workstation at the start of shift and ensuring all equipment and required work materials are. Requirements include proficient knowledge in Microsoft Office applications and Property Management System.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Handle guests’ requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
Handle room registration for arriving and departure guests in accordance with the Service Quality Review standards.
Handle guests’ challenges and feedback and escalate to higher management if necessary
Be conversant with manual operations process during downtime of property management system.

Requirements

No experience required as training will be provided
Proficient knowledge in Microsoft Office applications and Property Management System
Having a good command of spoken and written English, and any additional language is an advantage
Pays attention to details and have strong customer service skills
Good guest relation and problem-solving skills

Role Quick Info

Company Marina Bay Sands

Brand Marina Bay Sands

Category Rooms & Guest Services

Location Marina Bay Sands, Singapore

Address 10 Bayfront Avenue, 018956

Work type Full-time

Pay Estimated $1,000 - $1,600 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.