Guest Service Agent - Ticketing, Box Office

Rooms & Guest Services Full-time Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At Marina Bay Sands, this Guest Service Agent - Ticketing, Box Office role focuses on providing excellent customer service to guests. Requirements include minimum one (1) year relevant experience in retail/ticketing/events environment.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Provide excellent customer service to guests
Perform daily opening, closing and reconciliation of sales made through the self-service ticketing kiosks
Attend to walk-up ticket sales and enquires at onsite ticketing counters and self-service ticketing kiosks
Perform ticket sales transactions quickly and accurately using computer-based ticketing system
Provide guidance and training to ticketing casual staff

Requirements

Minimum one (1) year relevant experience in retail/ticketing/events environment
Able to work well in a team
Good written and spoken communication skills
Proficient in Microsoft Office applications
Able to use good judgment and discretion and maintain calm demeanor in high volume or stressful situations

Role Quick Info

Company Marina Bay Sands

Brand Marina Bay Sands

Category Rooms & Guest Services

Location Marina Bay Sands, Singapore

Address 10 Bayfront Avenue, 018956

Work type Full-time

Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.