Front Office Manager

Rooms & Guest Services Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At Marina Bay Sands, this Front Office Manager role focuses on managing respective Front Desk tower operations and supervising operations of all Front Office areas. Requirements include at least 2 years Front Office Manager role for a large-scale hotel environment.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Manage respective Front Desk tower operations and supervise operations of all Front Office areas.
Be conversant with all areas of the Front Office department including FIT, Group and VIP Services areas and scope of duties and can be assigned certain specialist areas to manage at any one time.
Work closely with Front Office Groups for all MICE group arrangements during arrival, stay and departure.
Be conversant with all facets of Front Office operations including fire safety and emergency related procedures.
Ensures that all Front Office staff with guest contact responsibility is well-mannered and groomed as per company standard at all times.

Requirements

Degree in Hotel Management or related field preferred
Minimum 2 years Front Office Manager role for a large-scale hotel environment
Strong leadership skills and ability to operate and successfully arbitrate in a complex international, multicultural environment
Excellent guest relations and problem-solving skills
Good planning and execution skills with ability to be persistent while focusing on detail elements of tasks

Role Quick Info

Company Marina Bay Sands

Brand Marina Bay Sands

Category Rooms & Guest Services

Location Marina Bay Sands, Singapore

Address 10 Bayfront Avenue, 018956

Work type Full-time

Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.