Assistant Manager, Dispute Management

Operations Full-time Estimated $3,200 - $5,200 / month (role-title estimate)

Role summary

At Marina Bay Sands, this Assistant Manager, Dispute Management role focuses on supporting the Assistant Financial Controller in managing credit card disputes across all payment collection platforms and applications. Requirements include at least 3-5 years of relevant working experience.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Support the Assistant Financial Controller in managing credit card disputes across all payment collection platforms and applications.
Conduct thorough investigations into credit card disputes, chargebacks, and fraud-related cases to support fund recovery efforts.
Prepare, review, and submit dispute documentation and case files in accordance with card scheme requirements and internal policies.
Maintain a strong working knowledge of the end-to-end dispute lifecycle, including chargeback processing, representment, pre-arbitration, and arbitration stages.
Manage dispute escalation processes and provide timely, professional communication to internal and external stakeholders.

Requirements

Bachelor’s degree in Accountancy, Finance, Business or related field preferred
Minimum 3-5 years of relevant working experience.
Possess excellent verbal and written communication skills with the ability to engage effectively with internal and external stakeholders.
Excellent interpersonal and analytical skills.
Able to work independently while also contributing effectively in a collaborative team environment.

Role Quick Info

Company Marina Bay Sands

Brand Marina Bay Sands

Category Operations

Location Perennial Business City, Singapore

Address 1 Venture Avenue, 608521

Work type Full-time

Pay Estimated $3,200 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.