Role details

Capella Singapore · Capella Singapore

Sales Manager (Leisure)

Sales Full-time Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At Capella Singapore, this Sales Manager (Leisure) role focuses on understanding luxury guest expectations, service standards and hotel offerings (Spa, F&B, Leisure packages), delivering exceptional after-sales service. Requirements include bachelor in Business/Sales and Marketing or equivalent.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Understand luxury guest expectations, service standards and hotel offerings (Spa, F&B, Leisure packages), delivering exceptional after-sales service.
  • Manage and grow a designated luxury leisure portfolio, driving revenue and expanding the client base.
  • The Sales Manager (Leisure) is responsible for expanding the high-value leisure client base and building strong relationships with global markets, luxury agencies and travel partners.
  • Build and maintain strong relationships with travel trade partners, luxury agencies, tour operators and clients, following up on all leads promptly.
  • This role drives revenue growth through strategic sales initiatives, exceptional client service and proactive business development, while collaborating with internal teams to maximize opportunities and deliver unforgettable experiences for discerning guests.

Requirements

  • Bachelor in Business/Sales and Marketing or equivalent
  • Minimum 5 years of experience in luxury hotels
  • Proficiency in CRM systems (Opera Cloud, or other hotel CRM tools)
  • Strong Microsoft Office skills (Excel, PowerPoint, Word) for reporting, presentations and analysis
  • Familiarity with market intelligence and competitor benchmarking tools

Role Quick Info

Category Sales
Location Singapore, 09829
Address 1 The Knolls, Sentosa Island, 098297
Work type Full-time
Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

10 labels
SalesGuest-FacingLeadershipRequires ExperienceHotelResortLuxuryF&BGuest ExperienceFull-Time