Executive, Central Reservation

Rooms & Guest Services Full-time Estimated $3,000 - $5,200 / month (role-title estimate)

Role summary

At Ascott, this Executive, Central Reservation role focuses on ensuring all reservation details are entered timely and accurately into the system. Requirements include good written and oral communication skills.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Ensure all reservation details are entered timely and accurately into the system.
Maintain a positive selling approach to maximise yield in both occupancies and rates.
Ensure external and internal customer expectations are being met and guest needs are satisfied.
Assist with group bookings and coordinate with various departments with regards to the requirements and billing instructions.
Liaise with corporate bookers on in-house guest extension of stay and to coordinate with the respective properties.

Requirements

Preferably at least a Diploma in Hotel Management
Good written and oral communication skills
Possess excellent telephone etiquette, with good interpersonal skills.
Ability to multi-task and work independently
Good team player

Role Quick Info

Company The Ascott Limited

Brand Ascott

Category Rooms & Guest Services

Location Singapore, Central Singapore

Work type Full-time

Pay Estimated $3,000 - $5,200 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.