Role details

SATS · SATS

Senior Manager, SG Hub Product Team

Operations Full-time likely Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At SATS, this Senior Manager, SG Hub Product Team role focuses on acting as the primary liaison between the Product team and Business units to manage expectations on system capabilities, timelines, and operational constraints. Requirements include proficiency in business analysis, including requirements gathering, process mapping, and identifying operational gaps.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Act as the primary liaison between the Product team and Business units to manage expectations on system capabilities, timelines, and operational constraints.
  • Collaborate with program management, operations, and technology teams to ensure product initiatives are aligned with hub-level operational requirements.
  • Own and drive SG Hub product roadmaps, including prioritisation, scope definition, and alignment with enterprise-wide initiatives.
  • Serve as a key interface with external partners, facilitating discussions on scope, commercials, delivery timelines, and interdependencies.
  • Oversee system integration efforts across workforce, real-time operations, and hub platforms, including API readiness and end-to-end data flows.

Requirements

  • Proficient in business analysis, including requirements gathering, process mapping, and identifying operational gaps.
  • Strong data literacy, with the ability to analyse ground handling data, identify trends, and translate insights into operational improvements.
  • Excellent analytical and problem‑solving skills, with logical thinking and the ability to diagnose complex issues.
  • Strong communication and stakeholder management skills, capable of influencing and building relationships across internal and external teams.
  • Able to work independently under pressure, balancing multiple priorities effectively.

Role Quick Info

Company SATS
Brand SATS
Category Operations
Location SGP,, AirFreight Terminal 5
Work type Full-time likely
Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

6 labels
OperationsLeadershipAirport HospitalityCateringFood SolutionsFull-Time