Lobby Ambassador (Front Office)

Rooms & Guest Services Casual Estimated $2,200 - $3,800 / month (role-area estimate)

Role summary

At Raffles Singapore, this Lobby Ambassador (Front Office) role focuses on executing Core Tasks of the Lobby Operation. Requirements include at least 1 to 3 years relevant experience.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Executes Core Tasks of the Lobby Operation
Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience.

Requirements

Diploma and Degree from preferably hospitality or related field.
Minimum 1 to 3 years relevant experience.
Excellent communication skills in English and ability to communicate in a second language.
Possesses strong interpersonal skills.
Possesses good computer and property management system skills.

Role Quick Info

Company Accor

Brand Raffles Singapore

Category Rooms & Guest Services

Location Singapore

Address 1 Beach Road, 189673

Work type Casual

Pay Estimated $2,200 - $3,800 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.