Senior/ Duty Manager (Sentosa Cluster)

Rooms & Guest Services Full-time likely Estimated $4,500 - $8,000 / month (role-title estimate)

Role summary

At Oasia, this Senior/ Duty Manager (Sentosa Cluster) role focuses on supervising sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Requirements include at least a diploma in Hospitality, Tourism, or related field.

Summary based on employer-provided role details.

Role highlights

Responsibilities

Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services.
Monitor staff members’ conduct and job performance and to project a positive corporate image to guests.
Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy.
Assist in guest check-ins and check-outs.
Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided.

Requirements

Minimum Diploma in Hospitality, Tourism, or related field.
At least 2–3 years of Front Office or supervisory experience in the hotel industry.
Proficient in Opera PMS or other hotel management systems.
Strong leadership, communication, and problem-solving skills.
Willing to work rotating shifts, weekends, and public holidays.

Role Quick Info

Company Far East Hospitality

Brand Oasia

Category Rooms & Guest Services

Location Singapore

Address 23 Beach View, Palawan Ridge, #01-01, Sentosa Island, 098679

Work type Full-time likely

Pay Estimated $4,500 - $8,000 / month (role-title estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.