Telephone Operator

Operations Full-time Estimated $2,800 - $5,500 / month (role-area estimate)

Role summary

At Mandarin Oriental, Singapore, this Telephone Operator role focuses on checking telephone and line fault reported, ensuring thorough test is conducted before calling an external contractor. Requirements include good communication skills and enjoys interaction with guests.

Summary based on employer-provided role details.

Role highlights

Responsibilities

To check telephone and line fault reported, ensure thorough test is conducted before calling an external contractor.
Be knowledgeable of IDD rates and IDD call checks on Jazzware for overseas telephone calls made and ensuring they are posted in HMS.
Be knowledgeable of hotel’s telephone and trunk inventory and programming via PCPro.
To ensure all faults and maintenance issues are raised in Hotsos promptly.
To ensure daily task checklists assigned are followed through and documented.

Requirements

Preferably with experience working in a similar capacity and in hotel industry.
Good communication skills and enjoys interaction with guests.
Candidate must be able to work on rotational shift including weekends and public holidays.

Role Quick Info

Company Mandarin Oriental

Brand Mandarin Oriental, Singapore

Category Operations

Location Singapore

Address 5 Raffles Avenue, Marina Square, 039797

Work type Full-time

Pay Estimated $2,800 - $5,500 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.