Role details

Mandarin Oriental · Mandarin Oriental, Singapore

Airport Representative

Catering & Airport Hospitality Full-time Estimated $1,900 - $3,600 / month (role-area estimate)

Role summary

At Mandarin Oriental, Singapore, this Airport Representative role focuses on maintaining detailed knowledge of all facilities and services offered by the hotel and Changi Airport. Requirements include warm and able to communicate well with guests in English.

Summary based on employer-provided role details.

Role highlights

Responsibilities

  • Maintain detailed knowledge of all facilities and services offered by the hotel and Changi Airport.
  • Supports the overall rooms operations by providing warm welcome and fond farewell to all hotel guests.
  • Present at all scheduled flight landings and assist incoming guests with baggage clearance and direct guests to transport facilities.
  • Maintain a good relationship with airline personnel, immigration and custom officers under the guidance of the Manager.
  • Reviews arrival / departure manifests and ensures relevant guests preferences and needs are met.

Requirements

  • Flexible and has a can-do attitude.
  • Candidate is quick thinker and is able to accommodate last minute requests and changes.
  • Warm and able to communicate well with guests in English.
  • Willing to work on rotation shifts, weekends, and public holidays

Role Quick Info

Location Singapore
Address 5 Raffles Avenue, Marina Square, 039797
Work type Full-time
Pay Estimated $1,900 - $3,600 / month (role-area estimate)

Employer-listed pay is shown as published.
Other ranges are HiredInn estimates based on the role title or role area. Confirm pay with the employer before applying.

Tags

10 labels
CateringAirport HospitalityGuest-FacingFront OfficeLeadershipHotelRoomsF&BGuest ExperienceFull-Time